We hope you will love everything that you order from Grab Great Deals but if something has gone wrong or you have changed your mind on some purchase then you can call for a return within 7-14 days from the purchase. The refund will be after we receive the product back and scrutinise it. After scrutinising the product we will initiate the refund process and will let you know regarding the approval or rejection of the refund. After you get the approval it will take 1-4 working days to get the money back. Please note that items should be returned clear and should have all their tags on. For hygiene reasons, we don’t take back undergarments, body and pierced jewellery.